Confirming a date
A date is held once we receive a signed proposal and a 50% deposit. The deposit is non-refundable and is applied to your final balance. Until then the date stays open to other couples. We accept PayNow, bank transfer and card payment by secure Stripe link — useful if you are paying from overseas.
Balance
The balance is due 14 days before the wedding, so that nothing about money has to happen on the day itself.
Rescheduling
One reschedule to a new date within 12 months of the original date is free of charge, subject to crew availability. Further reschedules, or a new date outside 12 months, are treated as a new booking with the deposit carried over at RS Media's discretion.
Cancellation
- More than 60 days before the date: the deposit is retained; nothing further is payable.
- Within 60 days: the full fee is payable, because the crew has been reserved and other bookings declined.
Events beyond anyone's control
If the venue closes, official restrictions prevent the wedding, or there is a bereavement in either family, the booking is rescheduled once at no charge to any date within 18 months.
Hours and overtime
Coverage hours run continuously from the agreed start time. Time beyond the booked hours is charged per hour at the overtime rate in your proposal, rounded up to the hour. We let you know on the day before overtime begins.
Delivery
Delivery timelines in your proposal run from the wedding date. Selects and the full gallery are delivered through a private online gallery; films are delivered as download links. Timelines assume the programme in your run sheet.
Copyright and your licence
RS Media retains copyright in all photographs and films. You receive a perpetual licence for personal use of every delivered image and film, including unlimited personal printing and sharing. Commercial use by third parties (vendors, venues, publications) is by separate written permission.
Showing your wedding
We show a couple's photographs or film on this site, on social media or in a portfolio only with the couple's written consent. You can decline, or limit it to certain images, and change your mind later.
Publication consent, in your words
Publication is never a condition of booking and we will never ask on the day. After delivery we send a short consent form with four choices, and you can pick any combination:
- Film only — your highlight film or same-day edit may be shown; no photographs.
- Selected images — up to a number you set, chosen by you from the gallery.
- Anonymous — no names, no venue named, no tagging, no faces of guests.
- Private only — nothing published; we may show your gallery privately, in person, to a couple considering us, and you can decline even that.
Consent can be withdrawn at any time by email; we remove the material from our own channels within seven days. Guests and family who appear in published material are covered by your consent for our channels only; anything a third party re-shares is outside our control. This sits alongside our privacy policy and the PDPA.
Tax
RS Media Pte. Ltd. is not GST-registered. All figures are nett, in Singapore dollars.
Our obligations
We arrive at the agreed time with the agreed crew and back-up equipment, keep two copies of your files from the day of the wedding until delivery, and deliver what the proposal says. If a named crew member cannot attend through illness or emergency, we replace them from our own in-house team at no charge.
Version 1 · 6 September 2026 · RS Media Pte. Ltd., UEN 202447665H